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About us

Client Comments

We ask every one of our clients for feedback when we close their file. Over 98% rate our service as excellent or very good, and our average rating is 9.62 out of 10.*

Below is a selection of comments from clients we have helped recently, to help give you an idea of the kind of service we offer. If you would like to see feedback for a particular team member, you can view feedback from their clients on their individual profiles here.

See what our clients have to say

“The regular updates were very helpful, the process was as efficient and stress free as possible. You really do what you promise, service with a capital S.”

Conveyancing client

“First class service resulting in the desired outcome - thank you, I would definitely recommend you.”

Employment client

“Prompt, very friendly and helpful. You made the process easy for me to understand with clear information and good instruction.”

Tax planning client

“The team is excellent; fun and professional as well as realistic and down to earth. If I was in a battle, I would definitely want them on my side!”

Dispute Resolution client

"All staff from the first phone call showed themselves to be ‘people people’and I felt very supported and cared for during a very difficult time.”

Family client

“I have been immensely impressed with your efforts on this difficult project - I am boring people with tales of your excellent service!”

Commercial Property client

“The service is second to none, good value and worthy of the highest recommendation. I appreciate your patience and efficiency.”

Wills client

“Frettens’s proactive, vigilant approach and expert knowledge has potentially saved us hundreds of thousands of pounds.”

Commercial client

Client Feedback

The image below pulls words from our client feedback surveys. The larger the word, the more often it is used.

*Figures from May 2021. Based on over 1300 responses.