This article is lifted from Karens presentation at our first annual insolvency conference.
Frettens Solicitors have been awarded Conveyancing Quality Scheme Accreditation by the Law Society – the mark of excellence for the home buying process.
We underwent assessment by the Law Society in order to secure CQS status, which marks the firm out as meeting high standards in the residential conveyancing process.
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Law Society President, Linda Lee, says that the Law Society introduced CQS to help to recognise high standards in the home buying process. “CQS improves efficiency with common, consistent standards and service levels and enables consumers to recognise practices that provide a quality residential conveyancing service. There are many different conveyancing service providers out there, making it difficult for home buyers to identify those which can ensure a safe and efficient level of service.”
Head of conveyancing, Clare Hallett
Clare Hallett, Head of the Conveyancing Team at Frettens, says: “We are delighted to have secured CQS status. It is recognition of the high standard of our work and a signal to future home buyers of the excellent client service we provide at what is often a stressful time for many people.”
The scheme requires practices to undergo an assessment, compulsory training, self reporting, random audits and annual reviews to maintain CQS status. It is open only to members of the Law Society and to those who meet the demanding standards of the scheme and has the support of the Council of Mortgage Lenders, the Building Societies Association, Legal Ombudsman and the Association of British Insurers.