Clients

Client Portal Help

Welcome to our Client Portal Help Page

Our client portal makes it easy to manage your legal matters online, with secure access to your important documents and information whenever you need it.

On this page, you'll find everything you need to get started, from setting up your account and logging in to viewing quotes, completing forms and keeping track of your case. We've also answered some frequently asked questions to help you make the most of the portal.

Getting started couldn't be easier. Simply follow our step-by-step video guide below to set up your account in just a few simple steps.

Your security is important to us. Our client portal is designed to keep your personal information and documents safe and secure, giving you peace of mind when managing your legal matters online.

What our clients say about us

If I ever phoned the office or sent an email, I was always answered very quickly. Nothing seemed too much trouble, even though sometimes I thought I must have been contacting them a little too much!
Mrs Tilley - Property Client
I have to say without a shadow of doubt - 'you are a top grade law firm' with outstanding ethics. You have handled my aunts estate effortlessly, the communications always open and transparent - more than pleased.
Mr Mead
Excellent. Legalities explained in Laymans terms and very helpful advice given. Reception staff also exceptional - friendly but professional.
Mrs Cook
Friendly and professional all the way from reception to the meetings and advice. Lee made the creation of our wills easy to understand - he turned what we thought would be a complicated exercise into something simple.
Mr Love & Miss Howell
The most significant difference from the last time that I engaged a solicitor was the use of email; having direct contact via email substantially shortened response times and allowed me to progress issues at times that were convenient to me. Also it was important that, when a particular individual was not available, someone else would pick up an email and respond.
Mr Taylor
All members of staff including receptionists have been pleasant and polite at all times. If the required member of staff was unavailable a call back was always made. We were always happy that we were aware of the progress of the process with email, mail and phone calls.
Mr & Mrs Taylor
As always a very efficient and knowledgeable service. As a Managing Director, Frettens is certainly a company I trust and rely on to give me sound legal advice.
Regional Express Limited
We have a sense of comfort when Frettens are handling our requirements. Not only are they extremely responsive to any questions we may have but they have the ability and knowledge to understand our needs. They are a company we trust to handle the corporate and commercial demands of our business needs and would not hesitate to recommend them.
Corporate Commercial Client
I just want to say thank you for your professionalism and efficiency in conducting this sale.
Ms Adamo - Commercial Property Client
Friendly, insightful, professional advice delivered at an appropriate technical level for the client, accompanied by a quick delivery of well communicated actioned work.
Corporate Commercial Client

Latest news and blogs

Read all news and blogs

What protection can I get from an abusive partner/ex-partner/family member?

In this article, Family Law expert, Megan Spicer, explains how the court can help to protect you from an abusive relationship.

Do First-Time Buyers Pay Stamp Duty?

In this article, Residential Property expert Edward Carter explains how Stamp Duty works for first-time buyers, who qualifies for first-time buyer relief and the current SDLT rates and thresholds.

Frettens celebrates another year of success in the Legal 500

Frettens has once again been recognised as a leading law firm on the South Coast in The Legal 500, one of the UK’s largest and most in-depth guides to the legal market.

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