Frettens Launch Online Client Portal

Launched in February, the Frettens Client Portal has already received praise from a number of clients, who particularly like the user-friendly interface, as well as the security and simplicity of the software.

The online portal makes complicated or large commercial transactions significantly more:

  • Secure: All files are stored on encrypted UK servers.
  • Simple: Easy-to-use client interface allows large files to be stored in one place.
  • Smooth: Matters progress more quickly thanks to collaborative working.

What is the Frettens Client Portal?

  • The Frettens Client Portal is a collaboration and file-sharing platform.
  • It provides our clients with a secure space for sharing, reviewing and editing files.
  • Files are encrypted and stored on a secure UK server. They can then be reviewed by users who are given access to the portal.
  • It is used in cases where large volumes of files or documents need to be shared with multiple parties, and replaces email or hard copies.
  • It makes collaboration on large transactions simpler and more secure.

Managing Partner, Matt Fretten, who is also head of the Corporate and Commercial Team, said of the portal:

“The Frettens Client Portal is yet another example of our modern, forward-thinking approach to business.

Large commercial property transactions, corporate deals, or litigation involve the processing and transfer of high volumes of sensitive documents.

This significant investment in technology makes the whole process more secure, simpler, and smoother for our clients.”

Praise for Frettens’ Client Portal

Mark Bowman was full of praise after using the portal for a recent matter that ran quickly and smoothly as a result.

“We were so glad Frettens provided us with use of their online portal for document-sharing in our recent case.

There were a large number of confidential files to be shared, and we felt reassured that they were both encrypted and stored on a UK data server.

It also made the whole process so much easier than with email or hard copies. Everything was clearly labelled and stored in one place, which saved valuable time and ensured the process ran quickly and smoothly.”

Commercial Growth at Frettens

Frettens’ Commercial Services Team has grown significantly in the last few years and is now one of the largest and most-experienced in the area.

Fiona Knight and Charlotte Bunch joined the already-strong Commercial Property Team this year. Wayne Spolander and Paulina Jastrzebska recently joined the dedicated Corporate & Commercial Team, and Sarah Nineham and Will Bartley bolstered the Dispute Resolution Team in the second half of 2018.

The Commercial Property, Corporate and Commercial, Dispute Resolution and Employment Teams are all currently using the client portal, with plans afoot to roll it out for larger private client transactions, too.

Investment in Technology

Frettens’ IT Manager, Jane Newman, oversaw the project with Hubshare.

“We always try and use technology to enhance our client offering and our Client Portal now allows us to do that. We are looking forward to pushing the boundaries of the platform and really enhancing our clients’ experience in dealing with us.”

Damien Jeal, MD of Hubshare, added:

“Working with the team at Frettens has been a pleasure. Our client engagement team have worked alongside Jane and her team to help them get the best from the platform. It’s great to see a firm invest time and effort into implementing a solution, which we all know is key to making a project successful.”

If you would like to find out more about how the Frettens Client Portal can make your commercial transaction simpler, call us on 01202 499255.