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Frettens ranks in top 20 firms in UK for client service, with over 2,000 reviews

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AuthorMatthew Fretten

Frettens have received over 2,000 independent reviews with an impressive overall rating of 4.8/5.

The reviews were collected on ReviewSolicitors.co.uk, the UK’s leading review platform for law firms, leading to the firm being ranked in the top 20 in the UK, out of over 11,000 firms.

Proving our service is 5-star

“It is one thing telling people you provide an excellent service, it is quite another to be able to show them.

Every single one of our clients is asked to provide feedback once their matter is closed. Review Solicitors has collected over 2,000 independent client reviews in the past two years, across all our services.

This is apt recognition for everyone at Frettens, who work tirelessly to provide the best possible experience for our clients.”

Our reviews in numbers

Our average rating is 4.8/5 stars with more than 1750 5-star reviews.

98% of our clients are satisfied with the outcome of their matter and 97% would recommend us to friends and family.

You can see all of our reviews here.

Top rated Law Firm in Bournemouth

Frettens are rated as the best solicitors in Bournemouth for client service on the platform.

We are also ranked in the top 20 out of over 11,000 firms in the UK.

The content of this article, blog or video is not intended as specific legal advice. For tailored assistance, please contact a member of our team.

What our clients say about us

If I ever phoned the office or sent an email, I was always answered very quickly. Nothing seemed too much trouble, even though sometimes I thought I must have been contacting them a little too much!
Mrs Tilley - Property Client
I have to say without a shadow of doubt - 'you are a top grade law firm' with outstanding ethics. You have handled my aunts estate effortlessly, the communications always open and transparent - more than pleased.
Mr Mead
Excellent. Legalities explained in Laymans terms and very helpful advice given. Reception staff also exceptional - friendly but professional.
Mrs Cook
Friendly and professional all the way from reception to the meetings and advice. Lee made the creation of our wills easy to understand - he turned what we thought would be a complicated exercise into something simple.
Mr Love & Miss Howell
The most significant difference from the last time that I engaged a solicitor was the use of email; having direct contact via email substantially shortened response times and allowed me to progress issues at times that were convenient to me. Also it was important that, when a particular individual was not available, someone else would pick up an email and respond.
Mr Taylor
All members of staff including receptionists have been pleasant and polite at all times. If the required member of staff was unavailable a call back was always made. We were always happy that we were aware of the progress of the process with email, mail and phone calls.
Mr & Mrs Taylor
As always a very efficient and knowledgeable service. As a Managing Director, Frettens is certainly a company I trust and rely on to give me sound legal advice.
Regional Express Limited
We have a sense of comfort when Frettens are handling our requirements. Not only are they extremely responsive to any questions we may have but they have the ability and knowledge to understand our needs. They are a company we trust to handle the corporate and commercial demands of our business needs and would not hesitate to recommend them.
Corporate Commercial Client
I just want to say thank you for your professionalism and efficiency in conducting this sale.
Ms Adamo - Commercial Property Client
Friendly, insightful, professional advice delivered at an appropriate technical level for the client, accompanied by a quick delivery of well communicated actioned work.
Corporate Commercial Client

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